Our Technology

Please note that Firmrater has been designed to work with the latest versions of internet browsers including Internet Explorer, Chrome, Safari and Firefox. Older browsers like Internet Explorer 6 are not supported and may not work correctly.

Firmrater was developed and is supported in the UK. It is hosted on dedicated servers in a commercial UK data centre providing a target 99.99% availability.

If we need to take the system offline for planned maintenance, we will advise you beforehand and will aim to minimise the time that the system is unavailable as well as choosing a time least likely to cause inconvenience. If the system becomes unavailable unexpectedly we may extend your subscription free of charge in accordance with our Terms and Conditions.

We aim to make the Firmrater system available 24 hours a day, 365 days a year, subject to any planned maintenance or unexpected outages.

We take security seriously and have included the following features in our system to protect your contact and business information:

• 3-way log in credentials requiring account number, user ID and password;
• Digicert Extended Validation (EV) SSL certificate for data encryption;
• Dedicated servers hosted in a secure UK data centre;
• No card details are required from you as payment is made by bank transfer;
• Your data is held and processed in the UK.

Firmrater Limited is a registered Data Controller under the Data Protection Act, registration number Z2646350.